Crisis Management Team (CMT)
A crisis is declared when an incident requires a response from Daman’s top management and has impacts reaching level 4 (high) or 5 (catastrophic) as per Daman’s impact matrix.
The CMT leads Daman’s response during crises, interacting with external stakeholders and making decisions to resolve situations that could harm Daman’s reputation and operations.
The CMT determines the scope of the crisis, decides on corrective actions, approves critical communications, and oversees recovery and resumption planning.
The Crisis Management Team (CMT) and key supporting team personnel shall be comprised of the following persons:
| Team Position | Position Type | Name | Mobile | Office |
|---|---|---|---|---|
| CMT Leader (CEO) | Core | Khaled Aldhaheri | – | – |
| CMT Leader coordinator | – | Hiba Alasadi |  | |
| Commercial Business Leader (CCO) | Core | Stuart Leatherby | | |
| Commercial Business Coordinator | – | Sameera Alhosani | | |
| Finance Leader (CFO) | Core | Anil Kumar | | |
| Finance Coordinator | – | Lubna Abualhaj | | |
| Medical Operations Leader (CMO) | Core | Mostafa Shaheen | | |
| Medical Operations Coordinator | – | Kelli Tomkins | | |
| Customer Experience Leader (Acting CSO) | Core | Ahmed Alzarooni | | |
| Customer Experience Coordinator | – | Bilal Elsroujii | | |
| Human Resources Leader (CPOO) | Core | Nujood Mulla | | |
| Human Resources Deputy | Support | Jarek Michalski | | |
| Digitalization & Innovation Leader (CHISO) | Core | Mohammad Daraghmeh | | |
| Digitalization & Innovation Coordinator | – | Raneem Kutkut | | |
| Government Relations Leader | Support | Hatem Abueida | | |
| Emergency Response Team Leader | Support | Sherwyn Rodricks | | |
| Emergency Response Team Deputy | Support | Ayaz Ahmed | | |
| Finance Deputy | Support | Tracey Murisa | | |
| Crisis Communication Team Leader | Support | Naser Almansoori | | |
| Legal and Regulatory Affairs Leader | Support | Caline Abihaidar | | |
| IT and Information Security Leader | Support | Omar Almarzooqi | | |
| Facilities Management & OSH Leader | Support | Abdulrahman Alshamsi | | |