Frequently asked questions
Health care can be quite complex at times - there’s no question about it. You’ll find answers to commonly asked questions here.
Download forms
Checklists, forms and applications. If you still prefer filling them up and visiting our branch, please download all documents relevant to your new or existing policy from this section.
Membership Guides and Policy Wording
The member guides are reference booklets for you to find information pertinent to your plan quickly and conveniently.
User Manuals
User manuals are guides for you to understand Daman’s online services like online payments, endorsement and enrolment.
VAT Information
VAT applies to goods and services in the UAE as of January 1, 2018. It is fixed at 5%.
Emirates ID update
We have decided to phase out the majority of health insurance cards and allow you to use your Emirates ID instead when you visit a healthcare provider. This means that you will need one card when visiting a healthcare provider.
Daman Published Rates
The 'Daman Published Rates' document lists prices as applicable for covered health services availed in non-network providers.
