Anyone who is planning to visit any Emirate in the UAE on a visit visa is eligible to purchase Ziyarah plans.

Ziyarah plan offers coverage for emergency inpatient medical conditions only.

Yes, a visitor can buy Ziyarah if he is already in the country.

Yes, 190 days coverage plan is applicable for Golden Visa application.

No, you will need to buy a new Ziyarah plan.

Yes, Emergency hospitalization treatment for Covid-19 is covered.

Emergency hospitalization and in-patient treatment are covered under your plan. Following services are excluded:

1. Cases not requiring hospitalization
2. Quarantine
3. Any outpatient treatment and outpatient pharmaceuticals
4. All types of testing related to Covid-19

Coverage for pre-existing conditions is limited to medical emergency only. Any further treatment after your condition is stabilized is not covered in case of pre-existing condition.

There is no premium and VAT refund under this plan.

Yes, please approach the nearest Daman Branch for assistance.

Yes, you can have your claims paid amount transferred to an international bank account. 

You can file your claim through email travel.claims@damanhealth.ae and in Daman’s branches service or points.

The following are the required documents:

1. Original claim form
2. Copy of your passport
3. Proof of travel (boarding pass, flight tickets etc.)
4. Original itemized invoice with service date
5. Original prescription for medication
6. for procedures exceeding AED 1,000, provide investigation results and/or reports (lab tests, x-ray etc.)
7. Additional requirements for inpatient (hospitalization cases): Original medical report and / or discharge summary stamped and signed by the treating medical practitioner and health care provider maybe requested by Daman’s claims team.

Reimbursement of claims will be finalized within 15 days after successful submission of all required documents.

You must submit your reimbursement form to Daman within 180 days from the last treatment date for services availed in the UAE.

Resubmission or appeal of reimbursement claims in case you disagree with a partially paid or rejected reimbursement claim. You have the right to appeal the decision. You can resubmit your claim with the supporting document(s)/justification(s) within 180 calendar days from the date of notification of partial payment or rejection.