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Individuals and Families FAQ

What are the available plans?

You can choose from a variety of plans, in compliance with the health insurance law outlined by the DOH and DHA, that suite your requirements. Daman offers various plan options, including Core & Enhanced series, Care series, in addition to Premier Plan.

Is a medical report required for members during plan enrolment?

Yes, a medical report is required in the below-mentioned scenarios:

  • For members 61 years and above
  • For Newborns aged up to 6 months
  • As and when requested by Daman

Are pre-existing conditions covered?

Pre-existing conditions are covered if declared on the application form.

How can the member submit claims for reimbursement?

Members can submit their claim either through the Daman mobile app or the Daman website.

Where can I buy a health insurance plan for myself and my family?

You can buy a health insurance plan on the Daman Website, through Daman branches or with the help of our insurance brokers.

What is the extent of coverage under Individual and Family Plans?

Coverage extends to outpatient and inpatient services, maternity benefits, prescription medication, emergency care, and preventive care, as per policy conditions.

Is dental and vision care covered under this plan?

Certain plans have optional dental and vision coverage. You may review your policy conditions or contact us for further details.

Is maternity cost covered?

Maternity benefits include prenatal visits, ultrasounds, delivery costs, and post-delivery care, as per policy conditions and terms.

Can I cover my spouse and children under my plan?

Yes, you may cover your spouse and dependent children under the same policy.

How long is the policy valid?

The policy is valid for a period of one year and is renewable every year.

Does this policy cover international medical costs?

International coverage is available if specified in the Territorial Limit within your Schedule of Benefits. Refer to your policy documents or contact us for more details.

Can I upgrade my plan later?

Yes, you can upgrade your policy at the time of renewal by contacting Daman and choosing a higher-level policy that most appropriately meets your healthcare requirements.

How do I renew my policy?

You can renew your policy on the Daman website, by paying a visit to a Daman branch, or by getting in touch with an insurance broker for support.

What if I miss my policy renewal date?

If you miss your renewal date, there can be a gap in coverage. Renewal before the expiry date is advisable to prevent gaps in health benefits.

Whom do I contact for more information about Individuals and Families?

You can reach us through our 24/7 call centre on 600-5-32626 or email us at [email protected]

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