Member services

Daman prides itself on its efficient customer service – a competitive edge in a dynamic health insurance market. With one of the largest call centres in the region staffed by over 30 qualified, multi-lingual representatives, Daman members can rest assured knowing that the quality of services will always be world-class. As the region's largest health insurer, we are proud to offer:

  1. Round-the-clock ability to process medical authorisations using the most sophisticated health insurance software for fast and reliable approvals.

  2. An in-house claims processing department with centralised claims reception, coding, evaluation and processing services.

  3. High-capacity card and membership production facilities that can produce in excess of 10,000 cards a day.

  4. Branch offices in Al Ain, Musaffah, Madinat Zayed, Abu Dhabi island and Dubai, making it  convenient for all individuals and small groups to enrol.

  5. A global network of quality medical providers.